"Our Mission Statement:
To match a client's specific advertising response, custo ...
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"Errol Davis was instrumental in assisting MindShare throughout the entire outsourcing process for ou ... Read More
"Errol Davis Is An Advertising Response Call Center Consultant Expert In Assisting Clients And Agencies In Developing, Implementing, Outsourcing And Managing Direct Response Strategies And Resources, Both In-House And Outsourced. Read More

Consulting Services

Description:

A full range of inbound contact center consulting services are offered in support of existing client operations or the establishment of new ones . Designed to review and benchmark current operations against performance goals and industry standards we can provide a team of recognized specialists in contact center operations, technology, training, hiring, retention, compensation, script evaluation, customer satisfaction and overall productivity to review current operations and make those recommendations designed to confirm or upgrade operations.

Services

Vendor Partner Selection
Vendor-Partner Management
Consulting Services
 
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